Created | 04/22/2024 |
Date expired | 05/05/2024 |
Reference | 239884133 |
Country | United States |
State | Massachusetts |
City | Cambridge |
Zip | 02163 |
Salary | - |
Harvard University
Position Title: Acd Ops & SF Data Mgmt Spclst Req ID: 65459BR School or Unit: Faculty of Arts and Sciences Description: Job Summary This position reports to the Sr. Associate Dean of Faculty and Academic Affairs with a dotted line reporting responsibility to Associate Director, Salesforce Platform. The position has direct responsibility for a wide variety of administrative and technical functions in the office and serves as the Administrative IT (AIT) liaison for faculty-facing Salesforce applications. Position Description The Specialist provides ongoing support to faculty, teaching assistants (TA), and internal stakeholders, identifying opportunities for technology enhancements that improve academic operations and classroom performance. This position troubleshoots faculty and TA classroom problems, and manages a departmental shared mailbox on a daily basis. The coordinator maintains master databases of instructors and classes and provides analytical support on course operations and faculty history to the Faculty Engagement and Academic Affairs (FEAA) team. Other duties and responsibilities include:
Basic Qualifications
Additional Qualifications and Skills
Working Conditions The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Additional Information
About Us The Division of Continuing Education (DCE) comprises four academic units serving about 30,000 domestic and international students annually, which allow Harvard to meet the learning needs of intellectually curious and highly motivated students from high school through retirement. Established in 1910, the Harvard Extension School (HES) offers access to Harvard faculty for a diverse community of adult learners, enrolling about 15,000 students. HES offers over 1,000 open enrollment courses - 85 percent of which are accessible online - and provides flexibility through noncredit, undergraduate, and graduate courses, including degrees, certificates, and a premedical program. The Harvard Summer School, founded in 1871, offers around 450 credit and noncredit courses both on the Harvard Campus and online, catering to 10,000 high school, college, and adult learners. Additionally, it offers more than 15 international study abroad programs, hosting up to 300 students each summer. Harvard DCE Professional & Executive Development delivers over 140 noncredit programs annually, reaching more than 3,600 participants through online platforms and its executive development center in Cambridge. The Harvard Institute for Learning in Retirement offers about 140 peer-taught courses to approximately 550 active members. Benefits We invite you to visit Harvard's Total Rewards website ( https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
LinkedIn Recruiter Tag (for internal use only) #LI-ZJ1 Department Office Location: USA - MA - Cambridge Job Code: 403123 Info Tech Support Associate II Job Function: Information Technology Work Format: Hybrid (partially on-site, partially remote) Sub Unit: Division of Continuing Education Salary Grade: 055 Department: Division of Continuing Education Union: 55 - Hvd Union Cler & Tech Workers Time Status: Full-time Pre-Employment Screening: Criminal, Identity Schedule: M-F, 9-5pm Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. PI239884133 |
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Employer | Harvard University |