Permit Technician I, Spokane, Washington

Created 11/24/2021
Reference 479495
Job type Full Time
Country United States
State Washington
City Spokane
Salary $37,959.84 - $59,645.81 Annually
CLASS SUMMARY

Performs difficult clerical and technical processing work in the issuance of a wide variety of construction-related permits.

EXAMPLES OF JOB FUNCTIONS

  • Interacts with the public to provide a full range of customer service related support activities, which includes providing information, handling or obtaining details of permitting needs, and receiving payments.
  • Receives and responds to a high volume of telephone inquiries and web requests, representing the City to the public over the telephone and through written correspondence, in a professional and effective manner.
  • Reviews and approves applications for minor residential construction projects, such as the addition or alteration of fences, garages, sheds and swimming pools. Issues permits for approved applications.
  • Issues trade and street obstruction permits. Issues construction-related permits including but not limited to building, sewer, and water.
  • Assists applicants in preparing permit applications. Provides assistance to applicants for electronically submitted applications and plans for online submittals.
  • Explains basic permit requirements, procedures and fees to the public. Answers code-related questions regarding residential and commercial construction. Responds to other inquiries from customers and citizens.
  • Calculates fees for applications and permits. Receives money from the public, gives change, and issues receipts. Processes refunds and balances daily receipts.
  • Researches and provides information regarding public and private sewer and water utilities and services.
  • Assigns appropriate addresses for new parcels.
  • Operates standard office machines, computer programs, and mapping software. Obtains information from plans and maps.
  • Updates records and databases; prepares reports.
  • Performs related work as required.


MINIMUM QUALIFICATIONS

Open Entry Requirements:
(Open-entry applicants must meet all requirements when they apply.)
  • Education: Completion of one year of college (45 quarter or 30 semester credit hours) to include mathematics, science and English.
  • Experience: One year of experience in building/engineering plan review or in issuing construction-related permits.
  • Substitution: Additional education may substitute for experience, or vice versa, on a year-for-year basis.


EXAMINATION DETAILS

Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a Training and Experience Evaluation (T&E) and Multiple-Choice Examination, with scoring weights assigned as follows:
  • T&E: 20%
  • Multiple-Choice Examination: 80%
Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory, or speaking skills needed to take the test, unless the test is intended to measure those skills.

TRAINING AND EXPERIENCE EVALUATION DETAILS

You will receive a link to the Permit Technician I Training and Experience evaluation with instructions, via email, on the morning of Thursday, December 16, 2021. Please note that this email will be sent from FastTest (noreply@fasttestweb.com). This link will be available for log-in until 4:00 p.m. Pacific Time on Tuesday, December 21, 2021.
  • Responses to your T&E questions should be consistent with the information given in your application details and are subject to verification.
  • Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each T&E question.
  • Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
  • "See Resume" or "See above", etc. are not qualifying responses and will not be considered.
  • Changes or corrections to your responses cannot be made once your T&E has been submitted.
  • TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.
MULTIPLE-CHOICE EXAMINATION DETAILS

You will receive a link to the Permit Technician I multiple-choice examination with instructions, via email, on the morning of Thursday, January 6, 2022. Please note that this email will be sent from FastTest (noreply@fasttestweb.com). This link will be available for log-in until 4:00 p.m. Pacific Time on Tuesday, January 11, 2022.

If you do not have access to a personal computer, you may schedule to test in the Civil Service Test Room, on a provided computer, on Thursday, January 6, 2022 at 9:00 a.m. or 1:00 p.m.

The approximate duration of the test is 2 hours. The multiple-choice examination may include such subjects as:
  • Attention to Detail
  • Cash Handling
  • Computer Skills
  • Customer Service
  • Interpersonal Relations
  • Mathematics
  • Problem Solving
  • Reading Comprehension
  • Written Communication

We encourage you to apply immediately. Online applications must be completed and submitted before 4:00 p.m. on the closing date.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.

Closing Date/Time: 2021-12-14
Employer CITY OF SPOKANE, WA

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