Clinical Operations Coordinator, Eagan, Minnesota

Fraser is seeking a Clinical Operations Coordinator for the Woodbury Clinic to be the primary resource for clinicians and day to day functions of the clinic. In this role, you will handle an excitingvariety of Clinical Operations duties, including admissions, scheduling, reception, and cleaning. People who are organized and adaptable do well in this role.

Responsibilities:
It is important to have great face to face customer service skills as you will be personally greeting, checking inand meeting with new clients/client families. Educating clients on procedures, processes and next steps in services at Fraser to help ensure their ability to attend appointments. Beyond the client support, you will demonstrate a wide knowledge of Clinical Operations duties (Admissions, Scheduling and Reception), having the ability to step in to any of these jobfunctions.You will be in charge of clinic organization and communication related to drills, supply management and coverage.This role also includes cleaning duties, such as sanitization of toys and therapy spaces.

Fraser offers:

• Scheduled performance feedback & opportunity for pay raises based on performance
• Career growth opportunities
• Opportunities for community involvement in Fraser organized events
• Work-life balance is important; Fraser offers generous paid time off to those employed full time
• Benefits (available to employees working 30 or more hours per week)
• 403(b) retirement account with Fraser contribution
• Verizon wireless cell phone plan and accessories
• Referral bonuses; refer someone who is hired and both parties receive bonuses

Available Location and Schedule:

• Woodbury, MN
• Monday through Friday, full-time, standard businesshours

Requirements:

• High School diploma or equivalent required.
• Post-Secondary education preferred, but not required.
• Ability to pass DHS Background Check
• Minimum one year of experience with a variety of Microsoft Office products including high level of proficiency with Word, Excel, and Power Point. Some SharePoint knowledge preferred.
• Excellent telephone courtesy and customer service skills required, with demonstrated ability to relate well with the general public and to assist and resolve customer problems or concerns.
• Effective communication in the English language, including verbal and written communication with both internal and external contacts required.
• Basic mathematical skills, including the ability to add, subtract, multiply, divide and calculate percentages required.
• Ability to recognize problems, establish facts, and draw valid conclusions required.
• Excellent organizational skills and attention to detail required.
• Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection.

Fraser is an Affirmative Action and Equal Opportunity Employer.

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If you are having trouble applying or have questions, please contact Fraser HR at staffing@fraser.orgor 612.767.7550. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!