General Function :
As a Donut Fryer, this position will be responsible for frying donuts to be sold to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home; Assistant Managers; Bakery Manager, Assistant Bakery Manager; Baker, Apprentice Baker
Direct Reports: None
Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Review special orders and prepare as needed.
Mixing, cutting, and frying donuts.
Cleans work area.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Performs other job related duties and special projects as required.
Reports to work when scheduled and on time.
High school or equivalent experience and six months to one year of similar or related experience;
Must be a self-starter and able to work at a fast pace independently.
Knowledge, Skills, and Abilities
- Must be able to follow written, verbal or diagrammatic instructions; several concrete variables.
- Must be able to perform simple addition and subtraction; copying figures, counting and recording.
- Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
- Must be able to physically perform medium work exerting up to 40 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects.
- Visual requirements include clarity of vision at a distance of less than 20 inches and more than 20 feet with our without correction, color vision.
- Must be able to perform the following physical activities, stooping, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions.
Has daily exposure to noise and equipment movement hazards. There is weekly exposure to dangerous chemicals/solvents.
Has daily contact with customers.