Affiliate Support Specialist, Sterling, Virginia

Job is expired

Created 04/23/2019
Reference 109449581
Country United States
State Virginia
City Sterling
Zip 20166

Discovery Communications


Requisition ID 22728
{}Career Category Affiliate & Distribution
Posted Date 2019-04-22

Location US-VA-Sterling
Type Company Employee Full-Time

Position Summary:


Our Team
The Domestic Distribution team is responsible for distributing Discovery's 18 US networks, including Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel, and Investigation Discovery. The group is also responsible for distributor relationships in Canada and works with global partners as necessary.

The Role
Selected candidate will have primary responsibility for supporting the Operations and Distribution teams in maintaining accurate customer lifecycle data, providing affiliate technical support, and fulfilling standard and ad hoc data requests.



Responsibilities:


1. Process new launches and signal authorization. This includes but is not limited to working with customers and internal teams to verify and input accurate information for new and existing affiliate network services e.g. TLC in customer database.
2. Generate analytical reports from internal and external data sources including Nielsen Focus. Deliverables include but are not limited to sales reports, subscriber market distribution analysis and signal distribution.
3. Complete month end close tasks by due date with a high level of accuracy, to support reconciliation of subscriber launch, billing and signal data.
4. Research and complete affiliate change requests from Sales Compliance related to acquisition and divestiture, service levels, launch data, etc.
5. Special projects - support special projects such as network satellite realignments.
6. Manage group email account and handle affiliate calls and technical inquiries daily.
7. Maintain data integrity by identifying and correcting customer information discrepancies.



Requirements:


* This person must have the savvy, drive, energy and commitment to drive new revenue for Strong analytical, written and verbal skills are required.
* 4 + years professional experience with data analysis required.
* Candidate must be articulate, extremely detail-oriented, strong organizational skills, and have the ability to manage multiple tasks simultaneously under tight deadlines.
* Strong interpersonal, communication and customer service skills required.
* Proficient in Excel required - formulas, pivot tables, etc.
* Must possess a high level of self-motivation, commitment, and resourcefulness.
* Bachelor's Degree in a related field or equivalent work experience.
* Previous experience with reporting tool desirable.
* Cable industry experience a plus but not required
* Must have the legal right to work in the United States.

Sterling, Virginia, VA



Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

EEO is the Law

Pay Transparency Policy Statement

If you are an individual with a disability and need an accommodation during the application process, please send an email request to HR@discovery.com.





* This person must have the savvy, drive, energy and commitment to drive new revenue for Strong analytical, written and verbal skills are required.
* 4 + years professional experience with data analysis required.
* Candidate must be articulate, extremely detail-oriented, strong organizational skills, and have the ability to manage multiple tasks simultaneously under tight deadlines.
* Strong interpersonal, communication and customer service skills required.
* Proficient in Excel required - formulas, pivot tables, etc.
* Must possess a high level of self-motivation, commitment, and resourcefulness.
* Bachelor's Degree in a related field or equivalent work experience.
* Previous experience with reporting tool desirable.
* Cable industry experience a plus but not required
* Must have the legal right to work in the United States.

Sterling, Virginia, VA

PI109449581

Employer Discovery Communications

Browse similar jobs

View all

Get New Jobs By E-Mail